Privacy Policy
Effective Date: March 8, 2026
1. Introduction
Xpert Build & Reno (“Xpert Build & Reno”, “we”, “us”, or “our”) operates the website xbrc.ca (the “Website”) and provides residential renovation services including kitchen, bathroom, basement, and full home renovations.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Website or contact us for renovation services. By using our Website or submitting your information through our forms, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect personal information in two ways:
a. Information You Provide
When you contact us, request a renovation estimate, or fill out a form on our Website, we may collect information such as:
• Name
• Email address
• Phone number
• Property address
• Project details (such as kitchen, bathroom, basement, or home renovation plans)
• Any additional information you choose to provide
b. Information Collected Automatically
When you visit our Website, certain technical information may be collected automatically, including:
• IP address
• Browser type and version
• Pages you visit on our Website
• Date and time of your visit
• Referring website
• Device type and operating system
This information may be collected through cookies or similar tracking technologies.
3. How We Use Your Information
We use the information we collect for purposes such as:
• Responding to your inquiries and providing renovation estimates
• Communicating with you about your project or requested services
• Scheduling consultations or site visits
• Sending updates related to your project or request
• Improving our Website and services
• Sending promotional offers or updates (only where permitted or with your consent)
• Complying with legal or regulatory requirements
4. Sharing of Information
We do not sell your personal information to third parties.
Your information may be shared with:
• Service providers or contractors assisting us with scheduling, project coordination, or analytics
• Technology providers who help operate our Website
• Legal or regulatory authorities when required by law
All service providers are expected to handle your information responsibly and protect your privacy.
5. Cookies and Tracking Technologies
Our Website may use cookies and similar technologies to improve your browsing experience and analyze website traffic. Cookies help us understand how visitors interact with our Website so we can improve its functionality and performance.
You can adjust your browser settings to disable cookies if you prefer, although some Website features may not function properly.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, including providing renovation services, maintaining records, or meeting legal requirements. When information is no longer needed, it will be securely deleted or anonymized.
7. Security of Information
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on applicable privacy laws, you may have the right to:
• Request access to your personal information
• Request corrections to inaccurate or incomplete data
• Request deletion of your personal information (subject to legal requirements)
• Opt out of marketing communications
To exercise these rights, please contact us using the information below.
9. International Data Transfers
If you access our Website from outside Canada, you acknowledge that your information may be processed and stored in Canada or other jurisdictions where our service providers operate. Data protection laws in those jurisdictions may differ from those in your location.
10. Children’s Privacy
Our Website and services are intended for homeowners and individuals seeking renovation services. We do not knowingly collect personal information from children under the age of 13.
11. Third-Party Links
Our Website may contain links to other websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies when visiting those websites.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, or legal requirements. Any updates will be posted on this page along with the revised effective date.
13. Contact Us
If you have questions about this Privacy Policy or wish to access, correct, or delete your personal information, please contact us:
Xpert Build & Reno
Vaughan, Ontario, Canada
📧 hello.xpertreno@outlook.com
📞 +1 647-370-8170